Sweeptastic Casino Review: Is it Legit & Safe to Play?

What you need to know about Sweeptastic

Sweeptastic operates as a sweepstakes casino and uses a dual-currency system that allows you to play for free.

Lucky Coins (LC) are freely available to all players. You can use them to play games for fun. However, you can’t redeem them for cash prizes. On the other hand, Sweeps Coins (SC), which you can also get for free under certain conditions, can be used for exclusive games and redeemed for real cash prizes.

Sweeptastic offers more than 800 games from globally renowned game providers, such as BGaming, BetSoft, and Belatra. It is legal for players in the vast majority of US states, though not in Michigan, Montana, Washington, Idaho, and Nevada. As a new social casino, Sweeptastic provides an enjoyable, free gaming environment.

User experience at Sweeptastic

In this review, we’ll give you a clear overview of what it’s like to use Sweeptastic, covering everything from how to sign up to the website’s design and navigation.

Registration process

Creating a new player account at Sweeptastic is simple. Follow these steps to join.

• Follow our links to launch Sweeptastic.
• Click “Sign Up” on the website.
• Choose a username.
• Enter your email address and choose a password.
• Read and agree to the Terms of Use, Sweeps Rules, and Privacy Policy.
• Confirm that you are at least 18 years old.
• Complete the registration form.

Alternatively, you can sign up using your Facebook account. Players from all US states can register, except for Washington, Idaho, Nevada, Montana, and Michigan. In Florida, you’re good to go at Sweeptastic.

Website interface and design

Sweeptastic Casino’s design sports the brand’s purple color and features easily accessible buttons and quick-loading pages.

On a computer browser, the platform allows you to hover over game thumbnails to view the Return to Player (RTP) percentages. That’s a helpful tool for strategic players and not all that common at social casinos. However, we noticed that this feature isn’t available on mobile devices, which can hinder those who want to know a game’s RTP.

Informational pages like “How It Works” are organized into clearly defined topics and blocks, making it easy for newcomers to access the different features.

Another thoughtful touch is the ability to collapse the main menu, expanding the screen area for gameplay.

Finally, your player loyalty level is prominently displayed in the main menu, right above your crucial button for toggling between Sweeps Coins or Lucky Coins.

Navigation and usability

Navigating through Sweeptastic is smooth, with games neatly categorized and easy to locate. The user-friendly layout includes a search bar allowing quick access to specific game titles. However, adding more advanced filtering options like RTP, volatility, and betting limits could further enhance this functionality.

The platform provides detailed information about how it works and the perks of the loyalty club, offering straightforward yet comprehensive descriptions that benefit both new and seasoned players. The help section is also extensive, supporting newcomers with standard information about the sweepstakes casino.

Another positive aspect of the platform is the ability for players to bookmark their favorite games, ensuring they can easily access those titles.

However, there’s a downside: sometimes, the games section fails to load completely. This glitch can prevent players from viewing all available titles, which is a significant drawback, especially for those looking to explore the entire collection of 800+ games.

Game variety and quality

Sweeptastic offers a diverse array of more than 800 games. There’s a strong emphasis on slots, which is a common trend at sweepstakes casinos.

Beyond traditional slots, the platform has an “Originals” section featuring less-common games like Space XY, Triple Cash or Crash, Plinko, and Roll the Dice. These original titles are provably fair, providing transparency and trust in gameplay outcomes.

Sweeptastic also caters to card game fans, with a dedicated section that includes Pai Gow, Three Card Rummy, Triple Edge Poker, Caribbean Stud Poker, video poker, and Draw Hi-Lo. That’s a broad selection of table games for a social casino.

The game providers at Sweeptastic are notable for their quality and reputation. The library includes industry leaders like Pragmatic Play, Betsoft, BGaming, and Booming Games.

While the selection is robust, including original and provably fair games, the lack of live dealer games and casino classics such as online roulette is a limitation for players who prefer these games. Fans of these games would be better served at Stake Casino and McLuck Social Casino.

Mobile compatibility

While Sweeptastic doesn’t offer a dedicated mobile app, the platform is still accessible via internet browsers on smartphones and tablets. The site is designed with a mobile-first approach, ensuring it is highly responsive and optimized for phone use.

Despite lacking a dedicated app, Sweeptastic creates a generally favorable mobile experience. Games take slightly longer to load on mobile than on desktop versions. Still, they run smoothly once loaded, matching the performance on a computer.

Almost all of the same features from the Sweeptastic desktop site are available on the mobile site. However, as we pointed out before, a notable limitation is the inability to view the game’s Return to Player (RTP) before launching it on mobile devices.

Many users prefer the Sweeptastic desktop website due to its larger screen and enhanced visual experience. We certainly liked that version better during our testing.

Bonuses and promotions at Sweeptastic

New and returning players can access a series of promotions and perks at Sweeptastic Casino. Let’s dive into what’s available right now.

Welcome bonus

Sweeptastic offers a welcome package to all new players. Here’s what you can claim.

• Registration Bonus: Immediately upon signing up, you receive 10,000 Lucky Coins.
• Profile Verification Bonus: Completing profile verification rewards you with an additional 20,000 Lucky Coins and 4 Sweeps Coins.

You do not need to enter a Sweeptastic promo code to unlock this deal. Just register and follow the account verification steps to secure all parts of the Sweeptastic sign-up bonus.

Ongoing promotions

Sweeptastic understands the importance of keeping the gaming experience fresh and offers ongoing promotions to players who want to buy Lucky Coins. These bundles typically come with free Sweeps Coins as well.

For just $14.99 (instead of the normal $29.99), you can purchase 25,000 Lucky Coins and receive 30 Sweeps Coins for free, boosting your coin balances. You can also sometimes find special promotions on Sweeptastic’s social media pages.

However, overall, Sweeptastic doesn’t offer as many regular promotions as other leading social and sweepstakes casinos. Sites like LuckyLand Slots and WOW Vegas give far more frequent promotions to existing customers.

Loyalty programs

The Players’ Club at Sweeptastic rewards players for their play. Here’s how it works.

• Earning Points: Earn loyalty points every time you play or purchase coins. Different levels within the program have their own rules for point accumulation, encouraging you to try new games and strategies.
• Leveling Up: You’ll level up by accumulating points, with each level designed to push exploration of the game collection.
• Rewards: From Level 20 onwards, you can receive rewards, including Lucky Coins and Sweeps Coins. Special offers and surprises are also given to players at certain levels.

Payment options at Sweeptastic Casino

Sweeptastic provides plenty of options for purchasing Lucky Coins and redeeming Sweeps Coins. In this section, we’ll explain how you can increase your LC balance and redeem your SC at Sweeptastic.

Purchase methods

At Sweeptastic, purchasing virtual currency is optional but available for those who wish to enhance their gaming experience.

To buy Lucky Coins, click the ‘Get Coins’ button and select a package. You can’t buy Sweeps Coins, but these may be a free bonus within the Lucky Coins packages.

You can pay with the following methods:

• Debit and credit cards (Mastercard, Discover, Diners Club)
• Cryptocurrencies (Bitcoin, Ethereum, Litecoin, Tether, and USD Coin)

We should note that Sweeptastic is one of just a handful of major social casinos that specialize in crypto purchases. Stake.us is the other heavy hitter in this category.

Redemption methods

To convert Sweeps Coins into cash prizes, follow these steps.

• Click the ‘Redeem’ button.
• Open the Redeem Coins page.
• Enter the amount you wish to redeem.
• Confirm the details for accuracy.
• Complete the process.

Each Sweeps Coin is worth $1, and the minimum redemption requirement is 100 Sweeps Coins ($100). That is higher than at some competitors (at Funzpoints, for example, you can redeem winnings for only a $20 cash prize). However, a $100 minimum redemption is pretty well in line with the rest of the industry.

One final caveat: you need to have played with the Sweeps Coins five times before they are eligible for redemption. That’s a very demanding playthrough requirement for the social casino industry. The best social casinos offer a 1x playthrough. To our knowledge, only Moonspin Casino (35x) makes it more difficult to redeem SC for prizes.

Transaction processing times

Transaction times at Sweeptastic are efficient. Here’s a quick breakdown.

• Purchases: Transactions for purchasing Lucky Coins are processed immediately upon completion, with coins promptly credited to your account.
• Redemptions: Once a redemption request is submitted, it is processed during regular business hours, and funds are typically transferred within 1-3 business days.

Security measures

Sweeptastic employs strong security measures to protect personal data and provide a safe gaming environment.

• Hosting and Tools: Sweeptastic is hosted on the Microsoft Azure cloud computing platform, renowned for its robust security features.
• Secure Connections: The website has an SSL certificate, establishing a secure, encrypted connection. This encryption protects all data transmitted to and from the servers.

Sweeptastic customer support

Sweeptastic prides itself on providing excellent customer support. But what do the players say about it? Let’s hear from the Sweeptastic customers themselves.

Availability and responsiveness

The Sweeptastic customer support team has received mostly positive reviews for quick and effective responses. The platform holds a 4.1-star rating on Trustpilot, indicating a generally favorable customer experience compared to competitors.

One user remarked, “They are very quick with responses, and they are straight to the point.”

However, other customers have mentioned delays of up to 48 hours to receive a response.

When we tested the system, we received a response in about 20 hours. That’s not exactly what we would call “quick,” but it’s in line with our experience at other social/sweepstakes casinos.

A live chat feature could address these concerns by providing real-time assistance, reducing wait times, and improving user satisfaction.

Communication channels

Sweeptastic offers several methods for reaching customer support.

• Help center
• FAQ
• Email support

Although these channels provide significant coverage, adding a live chat option could enhance the convenience of support and address the occasional delays in response times noted by some users. (And we mean a live chat for all users, not just for those who make purchases, which is a policy you find at Hello Millions Casino.)

Quality of assistance

The quality of customer support at Sweeptastic is generally well-regarded by its users. Most feedback highlights the staff’s effectiveness and courteous service.

The response we got to our emailed question was serviceable. It explained the redemption process. You could tell that much of the response followed a template for politeness, but we appreciated the politeness nonetheless.

Trustworthiness and security of Sweeptastic

Sweeptastic’s commitment to security is evident through its adherence to US sweepstakes laws, game fairness, robust data protection measures, and positive user feedback.

Regulation

Sweeptastic operates entirely within the legal frameworks of the US states where it is available (all except for Michigan, Montana, Washington, Idaho, and Nevada).

Classified as a sweepstakes casino, it doesn’t involve real money gambling and ensures compliance with US sweepstakes laws by using free Sweeps Coins and Lucky Coins for gameplay.

Fairness of games

Sweeptastic Casino provides only fair games, ensuring high standards of quality. Here’s how we know this is true.

• Reputable Providers: All games come from respected game providers known for their integrity and reliability.
• Independent Testing: Each game undergoes independent testing and certification to verify its fairness.
• Random Number Generator (RNG): Sweeptastic uses RNG technology to guarantee that each game result is completely random and unbiased, ensuring a fair gaming experience for all players.
• RTP: The Return to Player (RTP) rates are transparently displayed on the platform (at least on the desktop site), helping players understand potential game payouts.

Data protection measures

Sweeptastic guarantees players’ data security through several measures and tools.

• The Microsoft Azure cloud platform is known for its robust security features.
• The platform secures all data transmissions with SSL technology.
• Sweeptastic collects only essential data to offer its services, aligning with privacy best practices.

Reputation and user feedback

The general perception of Sweeptastic on platforms like Reddit is positive. Users frequently praise the platform for its responsive customer support and the ease of redemptions.

Although some users have reported occasional technical issues such as game lags or site crashes, most reviews reflect satisfaction with the platform’s performance and trustworthiness.

The 4.1-star rating on Trustpilot corroborates the positive experiences shared by many users and highlights the platform’s commitment to maintaining a reputable and player-friendly environment.

Our recommendation: Should you try Sweeptastic?

Picking the right sweepstakes casino is a personal choice, given the many options on the market. Here are our recommendations.