WOW Vegas Casino Review: Fun Slots & Redeemable Prizes

What you need to know about WOW Vegas

The WOW Vegas social casino provides players with the chance to enjoy casino-style games and convert their winnings into cash prizes. Unlike real money online casinos, social casinos face less stringent regulations due to their free-to-play nature, making them legal in most US states.

One defining feature of a social casino is the use of dual currencies. At WOW Vegas, you have WOW Coins, which cannot be cashed out. They’re for fun, bragging rights, and leaderboard rankings. You can also play with Sweepstakes Coins, which can be exchanged for cash prizes at a 1:1 rate with US dollars. However, keep in mind that WOW Coins don’t become redeemable for cash prizes until you play with them and win.

We should note that only the WOW Coins can be purchased. The premium currency, Sweepstakes Coins, can be acquired only through contests, wheel spins, and as free gifts if you buy WOW Coins.

Social casinos also offer interactive features, like competing against friends and keeping tabs on their wins and losses through public leaderboards. WOW Vegas has one of the best social leaderboard features of any social casino we have come across. While WOW Coins don’t lead to any cash prizes, their social capital can be just as rewarding.

User experience at WOW Vegas Casino

We enjoyed every minute of our hands-on time with WOW Vegas. The design is thoughtful, and we had no problem navigating from section to section or dropping into our favorite games. In this section, we will take a deep dive into the user experience at WOW Vegas.

Registration process

The registration process at WOW Vegas was simple although this operator does ask for a bit more information than social casinos like Modo.us. Still, if you are playing at an online social casino, you would expect to provide basic info like name, address, and phone number.

Here are the basic steps for registering for a new account at WOW Vegas.

• Make sure you are in a state where WOW Vegas can operate. You’re good to go in Florida! The only exceptions are Idaho, Nevada, Washington, and Michigan.
• Assuming you are within a legal state, navigate to the WOW Vegas homepage.
• At the top of the page, click the green ‘Sign Up’ button to launch the registration module.
• Provide your email address and come up with a username and strong password.
• The next part of the form will ask for your name, location, and birthdate to verify that you are of legal age to play at WOW Casino.
• The final step is clicking on the verification email that WOW Vegas sends to your inbox.
• After you click the verification link in the email, you will be redirected to WOW Vegas, where you can start playing immediately.
• You will automatically receive a welcome bonus of 150,000 WOW Coins and 3 Sweepstakes Coins after accepting the terms and conditions of the site. The full welcome bonus is 250,000 WOW Coins and 5 Sweepstakes Coins, but you’ll need to log in during your first three days as a member to get that full amount.

Website interface and design

The aesthetics at WOW Vegas social casino are fantastic. Although some players might find the graphical overload a bit overwhelming, this is par for the course for an online gaming site (although there are some, such as Golden Hearts Games, that are more subdued).

We loved the flashy animations, the live-streaming leaderboard updates, and the enticing slot thumbnails. Admittedly, the sheer number of design elements does tend to make things a bit cluttered, especially on a mobile device’s smaller screen. Overall, though, we enjoyed the instant excitement we felt upon logging in.

Navigation and usability

As we noted above, the WOW Vegas Casino homepage features many graphics and other images that catch your eye. This can lead to an overwhelming experience, making it hard to orient yourself immediately. Luckily, WOW Vegas has a menu bar pinned to the left side of the page, which makes it easy to access what you need quickly.

Despite all the visual elements, we did not have any trouble navigating the entire website. We jumped from page to page with ease.

Game variety and quality

WOW Vegas has the most slots of any social casino we have seen on the web, even more than Pulsz and Punt.com, two operators known for their slots libraries. Also, WOW Vegas’ games are both varied and high-quality. WOW Casino has enlisted the top slot developers to populate its site. Marquee developers like Pragmatic Play, 3Oaks, and Booming Games serve up hundreds of slot options with fun and diverse themes. From farmyard animals to pirates to Ancient Egypt, there are dozens of themes for any slots enthusiast looking to spin the reels.

This variety does come at a cost, however. Slots are the only game category at WOW Vegas Casino. There are subcategories of slots like Megaways, hold and win, and progressive jackpots at the site. But if you are looking for table games or other casino games that other social casinos offer, you will sadly be out of luck. You will not find any blackjack, video poker, or roulette at WOW Vegas. For those games, check out High 5 Casino or Chanced Casino.

Mobile compatibility

The WOW Vegas platform works well on a mobile browser, even on the smaller screen of a tablet or smartphone. However, there is no WOW Casino mobile app. Players who like the convenience and ease of having a dedicated mobile app will be disappointed.

On the upside, the developers designed WOW Vegas with a clear, mobile-first mindset. Navigating the homepage is easy and fast. The subtle changes in the mobile version versus the desktop version are appreciated, such as the collapsing of the main sidebar menu into a convenient “hamburger button” at the top of the page. These details make it fast and fun to game on the platform, regardless of your device.

Bonuses and promotions at WOW Vegas Casino

One of the biggest reasons that players want to try out a new platform is to access a new set of bonuses and promos. For this reason, we absolutely recommend giving WOW Vegas Casino a shot. There is a great welcome bonus on offer, which is standard for most social casinos.

But unlike at many of its competitors, the bonuses do not stop there. WOW Vegas provides ample reason for players to stick around and keep playing. Not only does it offer ongoing promotions for existing players, but it also has a fun and robust loyalty program, which most other social casinos cannot match.

Welcome bonuses

As is the case with most social casinos, WOW Vegas offers an enticing welcome bonus to encourage new users to try out the platform. This welcome bonus consists of 150,000 WOW Coins and 3 Sweeps Coins on Day 1 and then more free coins on Days 2 and 3.  All told, the WOW Vegas promo code offer is worth 250,000 WC and 5 free SC. This bonus provides a great way to test out the platform and see how you like it.

There is also a first-purchase bonus for new WOW Vegas customers. You can buy 1,500,000 WOW Coins for $9.99 (normally $29.99), and this coin package comes with 30 free Sweepstakes Coins.

Ongoing promotions

As mentioned, WOW Vegas runs a huge number of ongoing promotions for existing players. This was honestly one of our favorite parts about playing on the platform. Here is a small sample of a few ongoing player promotions that you will be able to participate in nearly every day.

• WOW Weekender – Land the highest multiplier on select games to claim a share of 10,000 SC.
• Refer a Friend – Refer friends and earn 20 SC for each successful referral.
• Daily Rewards – Free SC and WC are up for grabs every day that you log in to WOW Vegas Casino.
• Thursday Thriller – This is a weekly slots tournament with a prize pool of 1,500 SC.
• Lunchtime Loot – Play any day from 9 a.m. to 2 p.m. PT to earn your share of 1,000 SC. 

Loyalty programs

On top of the awesome ongoing player promotions, WOW Casino has a great loyalty program called the Star System. This loyalty system is fairly straightforward. The more you play, the higher your rank. Every 50 SC played on any game takes you to the next level, and you stay at that level for 30 days. Levels range from Bronze at the lowest to Hosted at the sixth and highest level.

At high ranks, you will get benefits like larger daily login rewards, priority customer support, faster redemption processing, and more. One thing we loved about the loyalty program was how easy it was to track your level via a progress bar pinned to the left side of the screen.

Payment and redemption options at WOW Vegas Casino

We understand that diverse payment options are an important part of the puzzle when a player is looking for a new social casino. Although purchases are strictly optional at any social casino, if a player chooses to purchase a bundle of coins, they want their go-to payment option available.

Purchase methods

We are happy to report that WOW Vegas offers one of the widest payment arrays of any social casino. Here are the options for buying WOW Coins.

• Skrill
• Trustly
• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Diners Club
• Discover Card
• JBC
• Union Pay

Redemption methods

While WOW Vegas offers a huge array of options for adding coins to your account, the avenues for redeeming your Sweepstakes Coins are much smaller. Also, the minimum amount of SC that you must rack up before you can exchange them is 100 SC, which is higher than at social casinos like RealPrize and Hello Millions. Here are the redemption options currently available:

• Skrill
• Trustly Online Banking

Transaction processing times

Redemption processing times are fairly fast at WOW Vegas. We found that, at most, you will receive your cash prize within three business days. This accounts for the standard verification and transfer process among all online gaming operators. This three-business day turnaround is pretty much par for the course in this industry.    

Security measures

WOW Vegas has physical, electronic, and operational procedures to protect the financial information it collects. The social casino adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Its security measures are reviewed regularly and updated in keeping with technological advances.

WOW Vegas Casino customer support

Customer support is another important topic for players considering a new social casino platform. WOW Vegas has decent customer support options, although they could be more robust. We will outline your options below.

Availability and responsiveness

Although WOW Casino advertises its “24/7 Customer Help,” we found that the only real way to get customer support is to fill out a support ticket. WOW Vegas claims that you will get a response to your question within 24 hours, but we didn’t get our answer until the second day after submitting it. That’s not bad when compared with other social casino response times, but it can’t compare to the instantaneous live chat you can find at Stake.us.

Communication channels

As mentioned, the only true way of attempting to communicate with a customer support agent is by submitting a support ticket. We could not find a customer service phone number or email address anywhere on the site. We did attempt to message WOW Vegas on one of its social media channels, but we did not receive a response.

Quality of assistance

Once we heard back from the customer support agent after filing our support ticket, we found that the support was efficient and knowledgeable. In addition, WOW Vegas Casino has a pretty decent FAQ/Help section, so you may be able to find an answer to your question without having to contact someone at support.

Trustworthiness and security of WOW Casino

Any online gaming operator needs to be vigilant about protecting its customers’ data and personal information. WOW Vegas is no exception. It takes player security very seriously and has developed a sterling reputation as a trustworthy social casino operator. Here are some of the ways that WOW Vegas guarantees player safety.

Regulation

WOW Vegas is subject to all of the same government oversight (federal, state, and local) as any social or sweepstakes operator. That is different from the regulation of real money online casinos, but you are still covered by promotional sweepstakes laws and other consumer protection laws. If you ever have any trouble at WOW Casino (not likely, based on what we have observed), you have legal protection.

Fairness of games

WOW Vegas uses third-party software to guarantee the fairness of games. This means it has safeguards in place to detect cheating in any form. This software also guarantees randomness of results, so there is no worry about running into a “rigged” slot machine.

Data protection measures

WOW Vegas has several security protocols that ensure it is compliant with the data protection laws that have become so critical in recent years. The social casino uses high-end encryption technology to protect a player’s personal identifying information. It also limits the amount of time that it can store a player’s data and must delete the data upon a player’s request.

Reputation and user feedback

WOW Vegas has been in business for a long time by social casino standards. This speaks volumes about the quality of the software and of the operator itself. Users on player forums have almost unanimously positive feedback about playing at WOW Casino, especially regarding its security and data protection.

Our recommendation: Should you try WOW Casino?

Because social casinos have grown so much in popularity, many options are available to players interested in trying one out. All social casinos are not created equal, however, so this final section will cover the reasons why you may or may not enjoy playing at WOW Vegas.