High 5 Casino Review: Games, Bonuses & More

High 5 is a social casino available in most US states, including Florida. The site allows you to play for fun without making a purchase, though buying additional Game Coins is an option. Meanwhile, if you win with Sweeps Coins, you can redeem cash prizes.

Read on for our comprehensive overview of High 5 Casino. We’ll walk you through all the key things to know, such as the welcome bonus, game library, and payment methods.

What you need to know about High 5 Casino

The first thing to know is that High 5 Casino is legal. Only a few states—Washington, Michigan, Nevada, and Idaho—prohibit it. That means most players in the country can enjoy social gaming at High 5.

High 5 Casino is allowed to operate because it uses a promotional sweepstakes model, which is why it’s called a social or sweepstakes casino. The site uses two primary virtual currency types.

• Game Coins are used to play for fun. They can be purchased, but purchases are not required. If you play with these, you can win more Game Coins (not any other token type), and Game Coins cannot be redeemed.
• Sweeps Coins are the premium currency. You get these only as bonuses, from free mail-in offers, or as accompanying gifts with purchases of Game Coins. When you play with Sweeps Coins, you can potentially redeem them for cash prizes once you collect enough.

High 5 Casino has a third currency, setting it apart from other social casinos. Diamonds, as they’re called, are not used to play games. Instead, they can be used to redeem perks and special offers within the High 5 social casino.

User experience at High 5 Sweeps Casino

We spent plenty of time with High 5 Casino to give you a full overview of how the site works. This section will cover key areas of the High 5 user experience and compare it to those of competitors.

Registration process

The High 5 Casino sign-up process is simple. Click any of our links on this page to head to the site. From there, follow these instructions.

1. Click “Sign Up Now!” or “Sign Up!” (There are two buttons; either will work.)
2. Choose your sign-up method: Apple, Google, or username/email. (The remaining steps are for the username/email method.)
3. Create a username (this cannot be changed, so choose carefully). Enter your email and create a password.
4. Select “Register with Username/Email” to continue.

That’s it! Overall, the High 5 Casino registration process takes a few minutes. You are also welcome to sign up with an existing Google account or Apple ID. These methods make the process even faster, as they pull existing credentials.

Website interface and design

As social/sweepstakes casinos go, High 5 is one of the most eye-catching. It’s a visual joy, full of vibrant colors and captivating game thumbnails. The homepage is sorted into handy categories: featured games, recently played, live dealer, new games, exclusives, jackpots, and more. This makes the design feel clean and thoughtful. It’s also easy to navigate, but we’ll touch on that more below.

The top-tier design also carries over into the games. They take up most of the screen, allowing each title to have its maximum impact.

After spending multiple hours with High 5 Casino, we have no complaints about the website. It’s one of the best in the industry.

Navigation and usability

Using High 5 social casino is a breeze. Navigating to any portion of the site takes no more than two clicks from any page. The homepage boasts a particularly user-friendly layout. It has a rotating banner with featured games and promos. Directly below that, there’s a navigation bar with a search function and a handful of popular categories (live dealer, slots, exclusives, etc.). Clicking any of these categories takes you right to the corresponding games, and it all happens with lightning speed.

Navigating High 5’s non-game elements is equally fast and easy. Buying Game Coins, for example, is simple. Click ‘Buy,’ and High 5 will load the current purchase options.

Everything at High 5 works seamlessly, and you’ll find it easy to navigate around the site.

Game variety and quality

High 5 Casino has an immense game library. Hundreds of titles—most of them slots—are on offer. Many of the online slots are developed by High 5, giving you access to exclusive games. Some of our favorite exclusives are Cave King, Da Vinci Deluxe Ways, and House of Jewels.

High 5 Casino also boasts a wide array of variety games such as Slingo, Plinko, Twenty-One, and Samba Soccer.

However, perhaps the biggest point in High 5 Casino’s favor is its live dealer selection. Live dealer games combine the fun of playing at a real table with the convenience of online play.

You can play online blackjack (including variants), online roulette (European and Las Vegas varieties), Casino Hold’em, and two iterations of baccarat. Only Stake.us can match the number of live dealer games that you will find at High 5 Casino.

High 5 lacks in only one area. It has very few non-live table games. You’ll need to play the live dealer options to enjoy table games. If you enjoy traditional online table games, you’ll want to check out another site, like Chumba Casino. If you want the flexibility to choose between live dealer table games and other table games, a site like DingDingDing Casino would be a better choice (though you have to play for a while on that site before you unlock any table games).

Mobile compatibility

High 5 has a distinct advantage over its competitors: you can play via a dedicated mobile app. “High 5 Casino Vegas Slots” is offered in the iOS App Store and via Google Play. It has a 4.6-star rating in the App Store and is generally smooth and easy to use. Our experience was slightly better when we had a Wi-Fi connection versus a pure cell signal.

The mobile experience compares well to the desktop version. It ultimately comes down to player preference. You can easily switch between mobile and desktop at will, so we recommend using both.

We should also note that High 5 has a slots-only, free-to-play app called “High 5 Vegas – Hit Slots.” This app does not allow for sweepstakes play, nor does it have any table games. If you’re looking for the full-service app version of High 5 social casino, you want to download “High 5 Casino Vegas Slots.”

Bonuses and promotions at High 5 Sweepstakes Casino

High 5 Casino runs regular promotions and bonuses for players. Whether you’re just signing up for the first time or have been a player for a while, High 5 has something for you.

Welcome bonus

The welcome bonus at High 5 is for new players only. When you sign up, you will get:

• 250 Game Coins
• 5 SC free
• 600 Diamonds

There’s no need to enter a High 5 Casino promo code or jump through any hoops. Just sign up, and you’ll get the currencies listed above right away.

Ongoing promotions

Once you’ve signed up and claimed the welcome bonus, High 5 offers plenty of promos for existing users.

The primary type of promotion is Game Boosts. These are redeemed using Diamonds, the third virtual currency at High 5 Casino. Here are the boosts you can purchase.

• Win Multiplier: Multiply all your winnings on a select number of spins.
• Super Boost: Win in new ways that are unique to each game when you activate a Super Boost. Some Super Boosts can unlock special features within specific games.
• Feature Boost: This boost can grant extra wilds, multipliers, and more.
• Free Spins: Get free spins on some of your favorite games.

The High 5 promotional structure is unique in that you can choose your benefits with the diamonds you receive. Look for other promotions, such as special purchase offers.

In addition to Diamonds and boosts, High 5 offers a daily bonus for free Sweeps Coins and an every-four-hour bonus of Game Coins and Diamonds.

Loyalty program

High 5’s loyalty program is called Club High 5. You move up the loyalty ladder by earning points through purchases. As you climb the ranks of Club High 5, you will get special benefits in the form of extra value upon making a purchase (coin multipliers) and a boost to your daily bonus. There are seven ranks to achieve, each offering increasingly high rewards. The top level—Diamond—grants you 8x coins and a 150% boost on your daily bonus.

Payment options at High 5 Casino

High 5 Casino offers a variety of banking options. In this section, we’ll cover the main ways to purchase Game Coins and redeem Sweeps Coins.

Purchase methods

The following High 5 Casino payment methods are accepted:

• Credit/debit (VISA, Mastercard, AmEx)
• Online banking
• PayPal
• Skrill

This is a great selection of payment options. Many competing social casinos (such as Sweeptastic) accept only one or two methods. Others, such as Moonspin Casino, deal only in crypto. High 5 makes it easy to purchase Game Coins with the method of your choice.

Redemption methods

High 5 Casino has two redemption options: cash prizes or gift cards. Before you can redeem, your Sweeps Coins must be played through at least once. You will need to verify your account before you can request a redemption. Here are the key details on the two redemption types.

• Cash prize: 100 SC minimum
• Gift card: 50 SC minimum

You can select your preferred option in the redemption menu and then follow the instructions to complete the process. Cash prizes are sent to your account via online banking. The social casino issues gift cards via Prizeout.

Transaction processing times

Processing times vary by action at High 5 Casino. For example, purchases are instant. As soon as you plug in your payment info and complete the purchase, the corresponding Game Coins and free Sweeps Coins will hit your account.

Redemptions take a bit longer. Gift cards usually process within 72 hours, while cash prizes can take up to five business days to arrive in your bank account.

Security measures

High 5 Casino accepts only trusted and secure payment methods. It also uses SSL encryption to protect your data as it travels from your device to the High 5 Casino database.

High 5 Social Casino customer support

High 5 Casino is a high-quality site, so we wouldn’t anticipate you needing too much support.  However, no site is perfect, and a huge differentiator for social/sweepstakes casinos is whether you get helpful responses quickly. In our testing, High 5 Casino was strong in this regard, as we’ll explain in this section.

Communication channels

The primary ways to get help at High 5 Casino are live chat and email ([email protected]).

In the “Contact Us” section, High 5 also lists social media accounts: Facebook, X, Instagram, and YouTube. We do not recommend reaching out for support via these social channels, as it’s unlikely that representatives frequently check those messages.

High 5 also has an FAQ section, but it is woefully disorganized and hard to navigate. While you can search directly for terms, we found it difficult to locate any reasonable help. This is a big disappointment compared to social casinos with strong FAQ databases, such as Hello Millions Casino.

Availability and responsiveness

In our experience, High 5 Casino’s customer service agents were responsive and quick. We tested the live chat, and we got a response within five minutes. Email took a bit longer, sometimes taking just under 24 hours for a response. However, during our back-and-forth (described below), we received some responses in as little as 20 minutes.

Quality of assistance

We were really pleased with the quality of help we got at High 5 Social Casino. When we tested live chat, we mostly asked informational questions. The agent responded quickly to our questions and offered detailed responses with links to more information.

When we emailed, the situation was more critical. We had been playing live-dealer blackjack with SC, and we experienced a glitch. The system would take our bets, but it wasn’t crediting our wins. We assumed that if we logged out of the game, the SC balance would reset correctly.  Instead, our balance showed 0 SC.

When we reached out to customer support, the representative (Gali) asked for the Round ID and when we were playing (so remember to record these if you have an issue while you play—or take a quick screenshot/video). We did not have the Round ID, but Gali brought up our issue to the game developer. When the game studio said their review was inconclusive, Gali refunded all of the SC we lost.

Given our poor customer support experiences at competitors (like RealPrize Casino), the level of care we received from High 5 Casino was a breath of fresh air.

Trustworthiness and security of High 5 Casino

Everyone wants to be sure they are playing on a legitimate site. Here is why we feel comfortable playing at High 5 Casino.

Regulation

High 5 Casino is a legal site, making it an excellent alternative to offshore gambling sites. US players in all states can enjoy High 5 with only a few notable exceptions: Washington, Michigan, Nevada, and Idaho. In all states where it’s available, High 5 Casino complies with local promotional sweepstakes regulations, so you are legally protected.

Fairness of games

High 5 Casino’s parent company has key relationships with regulators because it also offers real money games in some legal markets. As a result, you can trust the games are fair at High 5 because they are developed to meet the standards of real money gaming even when offered at social/sweepstakes sites.

Data protection measures

High 5 has a few measures in place to protect your data. The first is SSL encryption, which is a standard tool for internet businesses to encrypt data and protect it from hackers.

Second, High 5 has a rigorous verification process, which is required before you can redeem Sweeps Coins. This prevents anyone from creating a second account in your name because your details are already attached to your account.

Reputation and user feedback

Players around the internet have generally positive opinions about High 5 Casino. Many users praised the game library, which is one of the biggest in the industry (800+). Others praised the quick redemptions at High 5 Casino, with some players saying they got their cash prizes within a day.

Our recommendation: Should you try High 5 Casino?

High 5 is a good fit for a lot of players, but every social/sweepstakes casino is different. Here are our top considerations to help you determine whether High 5 is the right site for you.