DingDingDing Casino Review: Is it Worth Your Time?

What you need to know about DingDingDing

DingDingDing is an online social casino. This type of gaming platform operates under different laws than a traditional online casino.

It’s important to reiterate that DingDingDing is completely legal, but this online casino-style platform allows you to play without ever spending any money. In contrast, real money online casinos require money in your account to play games.

Still, you can play plenty of traditional casino-style games at DingDingDing. Online slots, virtual table games, live dealer games, and bingo games are all available.

You’ll use two types of coins to play: Gold Coins and SweepStakes Coins. Gold Coins are just used to play the games for fun. There are many ways to get free Gold Coins at DingDingDing. However, you may purchase more Gold Coins if you wish.

SweepStakes Coins are always free at DingDingDing Casino, and you can get them in a variety of ways. If you amass enough SweepStakes Coins and have played with them at least once, you can redeem them for cash prizes.

DingDingDing is available in all US states except Nevada, Washington, Michigan, and Idaho. We will cover all of these elements in more detail below.

User experience at DingDingDing Casino

Online social casinos live and die by their user experience. For us, the user experience includes the registration process, the overall design, navigating the site, game options, and how it operates on mobile.

Let’s explore how DingDingDing performs in these areas.

Registration process

The registration process took mere minutes for us to complete. After heading to the DingDingDing site, we clicked “Register” in the upper right corner. From here, we supplied our name, email, and mobile number, created a password, and agreed to the terms and conditions. Then, we were asked to confirm our mobile number and email.

After that, we were off to the races. This was a smooth process without any issues. We were also greeted with the welcome bonus immediately after creating our account.

Website interface and design

After creating our account on the desktop site and landing on the homepage, we were greeted by a vibrant, colorful page with a purple background.

The top of the page shows your Gold Coin amount. There’s also a switch to toggle to SweepStakes Coins. At the top and in the center, you’ll see a link to purchase coins if you want more GC, and next to that is a link to “Special Offers,” which appears to be a promotions page.

Below that are various advertisements for games and promotions. Further down still, you’ll find a game menu that includes live casino, table games, slots, and more.

To the left of the page, you can search for games, invite friends, explore the FAQ, and access a contact page. Under that are links to your daily rewards, challenges, progress bonus, a link to the DingDingDing Facebook, and the Lucky Piggy Bank.

In addition to the Gold Coins and SweepStakes Coins, other “currencies” to look out for are Gems and Bingo Balls. Gems allow you to re-roll bingo games. When a game ends, you use the Gems to start a new game. The Bingo Balls are used to play bingo. You can start playing once you collect 10 balls.

Overall, the website reminded us a lot of Hello Millions Casino. It is busy and bright, but overall, we liked that. However, for people who prefer a more muted, less busy homepage, Golden Hearts Games could be a better fit.

Navigation and usability

Overall, the navigation and usability at DingDingDing are great.

The homepage has many menus and submenus, which could be daunting for a new player, but the menus and icons are clearly visible. Plus, there are virtually no load times for anything. The game types are clearly visible, with links to customer support, a game search tool, your Gold Coins and SweepStakes Coins balances, your play level, and more.

We had no issues using this site on the desktop platform.

Game variety and quality

Most online social casinos are limited to slots and a few table games. DingDingDing has many more than that, but there’s a catch.

The homepage lists 586 games, including nine live dealer titles, 18 table games, and 25 Quick Games. But new users can play only about 100 titles. They’ll need to advance through experience levels in order to unlock the hundreds of other games on the site.

The live dealer games include online roulette, Texas Hold’em, baccarat, blackjack, and more. You must be Level 100 to play most of them, but Live Las Vegas Roulette and Live Limitless Blackjack are available as soon as you sign up.

As for the table games, there’s pai gow, blackjack, roulette, poker, pontoon, and more. You can play one version of online blackjack as a new customer and the rest at Level 120.

The ‘Quick Games’ section includes dice games, coin flips, and more. Numerous titles are immediately available within this category.

That said, one huge downgrade for this social casino is that not all of these great games are available to everyone, unlike a site like Pulsz Casino. DingDingDing has several games that are gated behind a progression system. You start at Level 1, and as you play, you gain levels. For example, the slot “Switcheroo!” can also be accessed when you reach Level 10.

Having a lot of great games but hiding them behind a progression system (and one that takes a long time to crack through) is frustrating to us. The only other site we know that does that is Funzpoints. We vastly prefer sites like Pulsz and Stake.us, which have great game libraries available to all players at all times.

All this said, we’re happy to report that DingDingDing has loosened some of these table game restrictions in recent months. It used to be that no table games were available to brand-new players, and now the small handful mentioned above are ready and waiting when you sign up at DingDingDing.

Mobile compatibility

In the upper left corner of the desktop site, there’s a link to download the mobile app for DingDingDing. However, this is misleading.

DingDingDing isn’t available on any app store. Instead, the sweepstakes casino provides steps to add a bookmark to the mobile page on your home screen. This looks like an app, but technically, it really isn’t one.

Nevertheless, DingDingDing works just fine on mobile browsers.

Bonuses and promotions at DingDingDing Casino

Bonuses and promotions are designed to attract players and distinguish them from the competition at both social and real money casinos.

DingDingDing has ample promotions available, which we’ll cover below.

Welcome bonuses

As a new player at DingDingDing, you’ll be given 100,000 Gold Coins and 2.5 free SweepStakes coins.

After claiming this, you’ll be provided with two reduced-price currency bundles.

• For $19.99, you’ll receive 2,500,000 Gold Coins and 30 free SweepStakes Coins. This is a limited-time offer with a 10-minute timer.
• For $6.99, you’ll receive 750,000 Gold Coins, 8 free SweepStakes Coins, 2 Bingo Balls, and 2 Gems.

Ongoing promotions

DingDingDing Casino isn’t filled with plenty of regular promos for existing customers like you would find at WOW Vegas or some other competitors. However, you can occasionally find a promo if you follow DingDingDing on social media.

Otherwise, the other promotions include reduced currency bundles.

• For $14.99, you’ll receive 2,000,000 Gold Coins, 5 Bingo Balls, 5 Gems, and 17.5 free SweepStakes Coins.
• For $19.29, you’ll receive 2,500,000 Gold Coins and 23 free SweepStakes Coins.
• For $59.19, you’ll receive 6,000,000 Gold Coins and 73 free SweepStakes Coins.

Be on the lookout as well for the Daily Rewards at DingDingDing. These rewards include Gold Coins, SweepStakes Coins, and Bingo Balls each day you log in, and the amounts increase with consecutive daily logins.

For example, on Day 2, you’ll receive 20,000 Gold Coins, 0.75 SweepStakes Coins, and 2 Bingo Balls. On Day 7, you’ll receive 150,000 Gold Coins, 1 SweepStakes Coins, and 3 Bingo Balls.

Loyalty programs

DingDingDing doesn’t have a proper loyalty program like you’d find at WOW Vegas. Instead, you’ll have challenges that update once per hour, as well as the Daily Rewards described above.

You could say that DingDingDing’s progress levels (which you ascend for playing more and more) are its version of a loyalty program. However, compared to a true loyalty program like you get at Stake.us, this is pretty weak. A strong loyalty program should be purely additive to the social casino experience. It shouldn’t prevent you from accessing hundreds of games, which is the case at DingDingDing.

Payment options at DingDingDing

Below, we’ll go over everything you need to know about purchasing Gold Coins and redeeming SweepStakes Coins at DingDingDing Casino.

Purchase methods

We want to state strongly that purchasing Gold Coins isn’t required to play at DingDingDing. However, you can add more to your account if you want. Almost all GC purchases come with free SC at DingDingDing. You also often get Bingo Balls and Gems with a purchase.

At DingDingDing, you can use Google Pay, a credit card, or cryptocurrencies, including Bitcoin, Ethereum, Litecoin, Tron, Dash, and more.

Redemption methods

Once you reach 100 redeemable SweepStakes Coins, a green “REDEEM” button will appear on the homepage.

We say “redeemable” because you must complete the play requirements when you receive SweepStakes Coins from promotions. The platform lists the wagering requirement at 1x. However, the problem is that when you play with SC, your redeemable balance is drained first. As this Reddit forum shows, that policy frustrates users and is not industry standard compared to rules at sites like Chumba Casino.

If you are fortunate enough to have redeemable SC at DingDingDing, you can redeem them through a bank transfer or a gift card.

Transaction processing times

Purchases at DingDingDing process instantly. As for the redemption process, DingDingDing cites 24 hours for gift cards and up to seven days for bank transfers.

We would like to share how long it took us to redeem a cash prize at DingDingDing, but due to the site’s policy of redeemable SC being played before unredeemable SC, we weren’t able to get enough redeemable SC to test the system.

Security measures

DingDingDing legally operates as a social casino in several states in the United States. As such, it has to pass standards to show that it has proper cybersecurity protocols in place. If any of your financial data is compromised (a risk, of course, with any business you interact with), DingDingDing will have to take measures to support you.

DingDingDing customer support

Accessing customer support is important, but having customer support that’s easy to access and results in swift solutions is what separates sites from the pack.

Let’s explore DingDingDing’s customer service in more depth.

Communication channels

For customer support at DingDingDing, you can use the FAQ, email, or phone support. The email and customer support options are available from 9 a.m. to 6 p.m. ET, though you can submit an email anytime.

The FAQ page has answers to most of the basic questions, such as what each currency means, the minimum amount of SweepStakes Coins needed to start the redemption process, and more.

Availability and responsiveness

There are numerous ways to contact customer support. Emails can be sent 24 hours a day, but customer service is available only from 9 a.m. to 6 p.m. ET.

We used phone support to test out the customer support. We called at 1 p.m. ET, and a representative responded within minutes of our call.

Quality of assistance

As mentioned above, when we used phone support, we received a response on the phone line from an actual representative within minutes.

Our call’s premise was asking how to view the balance of our Bingo Balls. The representative told us that on the homepage, you can see a tracker that reads, “0/10 Balls collected.”

This wasn’t the most intricate issue, but the purpose of the call was to see how fast they could assist us with our issue, and they did so within minutes.

We didn’t encounter more serious issues during this review, but based on this experience, we feel confident that should something more serious arise, you’ll be able to contact a human representative to assist you.

Trustworthiness and security of DingDingDing Casino

As with any online gaming platform, knowing you’re playing at a safe and secure site is paramount to maximizing your enjoyment. We’ll explore how DingDingDing does in these departments.

Regulation

Since DingDingDing isn’t a real money casino, you may be wondering how it’s impacted by government oversight. Well, we can assure you that DingDingDing isn’t a lawless offshore casino. It’s an online social casino that operates under promotional sweepstakes laws. No money is required to play, and SweepStakes Coins can be exchanged for cash prizes or gift cards. You can earn these through regular play.

Since DingDingDing Casino is regulated by law, you can take legal action if you have any problems at all.

Fairness of games

All games at DingDingDing operate with RNG (random number generators), meaning that an algorithm randomly determines results. There’s an inherent house edge to the games, but that doesn’t mean players can’t win.

We wish DingDingDing provided more transparent information about what labs or regulatory bodies (if any) have tested its games for provable fairness.

That said, because hundreds of its slots come from reputable developers like Pragmatic Play and BetSoft, there’s a strong implication that these games are as fair at DingDingDing as they would be at any other social casino—or even real-money online casinos in Florida, for that matter.

Data protection measures

Living Pixels Studio LLC operates DingDingDing using KYC technology to verify players. This technology, Know Your Customer, is used in numerous industries to confirm player information.

DingDingDing notes that it does not store or keep customer verification documents on its site. It uses the third-party platform iDenfy to vet customer identities when they want to make redemptions.

Reputation and user feedback

DingDingDing’s reputation in the social casino industry is solid but not great.

As mentioned above, many player forums complain about DingDingDing Casino’s redemption policies and gated games.

On Trustpilot, DingDingDing has 929 total reviews. Of those reviews, 81% are five-star reviews, and 5% are one-star. Our concern is that many of those 5-star reviews could be written by the company itself. Not saying that is the case here, but we always have a hard time knowing for sure.

Our recommendation: Should you try DingDingDing?

Not all social casinos are the same, and we don’t expect that every game will be the right fit for everyone. Overall, we had a pleasant experience at DingDingDing, but there are some clear shortcomings.

Below, we’ll discuss why you should try it and reasons why you should avoid it. Then, we’ll let you draw your own conclusions about whether this is the platform for you.