Crown Coins Casino Review: Bonuses, Pros & Cons

What you need to know about Crown Coins Casino

We mentioned above that Crown Coins is an online social casino, but you may be confused about how it is different from a real money online casino.

First and foremost, social casinos like Crown Coins differ from traditional online casinos because they use virtual tokens instead of cash. With a real money online casino, you’ll deposit $USD and use that each time you play.

That’s not the case for Crown Coins Casino.

Here, you’ll play with two currencies: Crown Coins and Sweeps Coins. Crown Coins are essentially a “for fun” currency. However, Sweeps Coins can be redeemed for cash prizes. At Crown Coins Casino, the minimum amount required to request a prize is 50 Sweeps Coins.

Crown Coins is available in every US state except Idaho, Michigan, Nevada, and Washington. That means you’re good to go in Florida.

User experience at Crown Coins Casino

The user experience and interface design are among the most important aspects of online gaming sites, whether social casinos or other types. Therefore, we think it’s important to let our readers know what to expect from the UX at Crown Coins Casino. That way, you know whether it’s even worth your time. Below, we’ll check out the registration process, the desktop webpage, navigation/usability, the mobile site, and the game variety.

Registration process

The registration process at Crown Coins is extremely simple.

Here’s all you need to do:

1. Go to the desktop homepage.
2. Click “Sign Up” in the upper right.
3. Agree to the terms and conditions.
4. Create an account with your Gmail or Facebook account.
5. Alternatively, you can sign up with your email address and create a password.

Once you complete this, your account will be created, and you’ll receive the welcome bonus from Crown Coins.

However, to redeem Sweeps Coins, you’ll need to verify your account, which includes all of your personal information, such as your name, address, and date of birth. You’ll need to wait for Crown Coins to verify your information. This is also required before making your first purchase.

Website interface and design

Now that your account is created, you’ll find yourself on the homepage of the Crown Coins desktop site.

At the top of the page, you’ll see your Crown Coins balance. Next to that is a button to toggle between these and Sweepstakes Coins. To the right is a collapsible menu that provides links to purchase currency packages, redeem Sweeps Coins, the game library, your account, rewards, customer support, and more.

Just below the coin balance are game filtering options, including Top Games, New Releases, Jackpots, and Online Slots. The homepage shows the relevant games under each category. There’s also a search bar option.

Overall, the homepage, thanks to that collapsible menu, is modern-looking and clean. There’s not a lot of clutter, and everything can “breathe” and be easily visible. We’re impressed with the use of real estate on the page. Players of all skill levels will easily be able to navigate this site.

Navigation and usability

Again, we cannot underscore how easy this site is to navigate.

It’s all straightforward: The homepage has some games, a search bar, and currency. The collapsible menu in the upper right has links to all other applicable things like purchasing, redeeming, customer support, and more.

In short, it’s impossible to get lost at Crown Coins.

Game variety and quality

Crown Coins is a slots-only social casino. Other social casinos offer table games and live dealer games, so if you’re interested in playing those types of games, Crown Coins may not be for you. (Instead, you would want sites such as McLuck Casino, Punt.com, and Hello Millions Casino.)

However, if you’re interested in slots, there are plenty of high-quality games. Crown Coins has enlisted developers like Pragmatic Play and Rubyplay.

In all, there are over 20 jackpot slots and over 80 non-jackpot slots. The game library is quite small compared to competitors, but the quality of titles is strong.

Mobile compatibility

Crown Coins social casino doesn’t offer a traditional mobile app for the Apple App Store or Google Play Store.

There is a way that you can add an icon directly to the mobile webpage with these devices that make a “pseudo mobile app,” but it’s not quite the same.

In all, there are very few social casinos that have mobile apps, but they are out there (High 5 Casino and LuckyLand slots both have an app, for example). We would love to see Crown Coins offer an app for those who prefer to play in this manner.

Still, the Crown Coins mobile webpage functions quite well and is essentially a carbon copy of the desktop page.

The main difference is that the main menu moves to the bottom of the page. This menu has links to the store, the redemption center, your rewards, and your account.

Bonuses and promotions at Crown Coins Casino

Crown Coins social casino offers a welcome bonus, daily rewards, and a refer-a-friend bonus. Below, we’ll explore all of these.

Sign-up bonus

After creating your account at Crown Coins social casino, you’ll receive 100,000 Crown Coins and 2 free Sweeps Coins. As we have noted, Crown Coins Casino is user-friendly, and that shines through in how you claim this bonus. You don’t need a Crown Coins promo code or anything like that. Just sign up, and you get your welcome bonus.

With your first purchase, you also get 150% more coins than normal. You get 800,000 CC for $15.99. Along with the purchase, you will get 40 free SC at Crown Coins.

Ongoing promotions

Just because you are no longer a new customer does not mean you are out of promos at Crown Coins Casino. Here are just a few ways that you can get additional free coins at the social casino.

• Refer-A-Friend: Receive 400,000 Crown Coins and 20 free Sweepstakes Coins for each qualified friend. For them to qualify, your friend must purchase Crown Coins currency packages worth $14.90 or more and be a brand-new account.
• Daily Rewards: You can receive 155,000 Crown Coins and 2.8 free Sweepstakes Coins over seven days. To receive these, you must log in every day for over seven days.
• Social Media Competitions: Crown Coins is not as prolific in offering free coins via social media competitions as some competitors, such as Stake Casino. Still, if you follow Crown Coins Casino on Facebook or X, you can find a way to get at least a small amount of CC and SC almost every day.

Loyalty programs

There is a VIP program at Crown Coins. You’ll earn 1 VIP Point per 100,000 Crown Coins and 1 Sweeps Coin.

In all, there are six tiers to this rewards program:

• Entry Level: 24/7 customer support and daily bonuses
• Bronze VIP: Upgraded daily bonuses, monthly rewards, Level Up Rewards (500 VIP Points)
• Silver VIP: Birthday gift (5,000 VIP Points)
• Gold VIP: Live chat, premium store (50,000 VIP Points)
• Diamond VIP: 24-hour redemption process (500,000 VIP Points)
• Emerald VIP: Personal account host (5,000,000 VIP Points)

For each tier, you earn what’s listed above and everything else in the previous tier.

We will admit that this isn’t a super exciting reward program, but it’s something. Honestly, most social/sweepstakes casinos have loyalty programs that are fairly mundane. RealPrize Casino, for example, has excellent reviews on Trustpilot but gets fairly well slammed for its loyalty program.

Payment options at Crown Coins

Purchasing currency packages is never required, but it can be a nice way to boost your CC and SC balances. In this section, we’ll examine the methods for making purchases, the redemption process, processing times, and more.

Purchase methods

You can purchase currency packages at Crown Coins with your credit card or Skrill account. While it would be nice to have online banking like you find at Chumba Casino, most people will be satisfied with what Crown Coins offers.

Before making your first purchase, you must confirm your account, including your personal information.

Redemption methods

Redeeming Sweeps Coins is extremely simple. To start, you must have 50 redeemable Sweeps Coins in your account. “Redeemable” means you need to have played with the SC and won.

Once you’ve reached this threshold, you can transfer the cash prize (1 SC = 1 USD) to your bank account or Skrill account. The process takes typically 48-72 hours.

Gift cards are a popular redemption method at social casinos (such as McLuck), but they are not currently supported here. That said, 50 SC is definitely a player-friendly redemption minimum. Most competitors require at least a $100 cash prize before redeeming. Funrize Casino ($25) is the only social/sweepstakes casino we know that has a lower minimum.

Transaction processing times

The redemption process at Crown Coins social casino takes about 48-72 hours for both Skrill and a bank account transfer.

Security measures

Crown Coins social casino uses Two-Factor Authentication and strong SSL encryption software to keep your financial information safe. In fact, it does an excellent job of tracking whether or not someone is using a VPN. We tried logging in while having one on, and we couldn’t even access the website.

Crown Coins customer support

Crown Coins offers customer support to all players. Below, we’ll examine the availability and responsiveness, the channels provided, and the quality of the support.

Availability and responsiveness

At Crown Coins, customer support is accessible 24 hours a day, seven days a week. However, there are fewer available methods here than at other social casinos.

The FAQ is always available. Ticket customer service is available, and we received a response within 10 minutes of submitting the ticket. That may not be the case for everyone, but still, that was much faster than what we found at Sweeptastic, Golden Hearts Games, and many other competitors.

Communication channels

• FAQ: This page has numerous sections, including payment, responsible gaming, technical issues, prize redemption, verification, bonuses/promos, and your account. In all, there are more than 60 articles.
• Ticket Support: There’s a “live chat-like” customer support method with Crown Coins’ ticketing system. When you click “Send a message,” you can pick from various topics and then a topic within that topic. A ticket is submitted from there, and you’ll see the time it’ll take to get a response. For us, it was about 10 minutes.
• Live Chat: This is available only at the Gold VIP level. It requires 50,000 Points, 5,000,000,000 Crown Coins, or 50,000 Sweepstakes Coins wagered. That’s a high mark to complete and isn’t helpful to beginning players, who might have the most questions.

Quality of assistance

We didn’t have access to live chat, but we were thoroughly impressed with the ticket system. This relatively fast method is not quite a live chat, but it is also much faster than email. We received a prompt response, and the representative was knowledgeable and helpful in sorting out our issue.

Trustworthiness and security of Crown Coins

Safety and security are two of the most important aspects of online gaming platforms like social casinos, if not the most important.

Crown Coins legal states

As mentioned toward the top of this review, Crown Coins is a social casino. With this designation, it operates under sweepstakes laws. The primary difference is that you can play at Crown Coins without needing to spend real money, but you can redeem Sweeps Coins for cash prizes.

Because of this distinction, Crown Coins Casino is available in many more states than a traditional online casino. Currently, the only states where it isn’t available are Idaho, Michigan, Nevada, and Washington.

Because Crown Coins is legally available in all other states, you are protected by consumer laws if you ever have any problems while playing on the site. (Not that we would expect any, but it’s still nice to know.)

Fairness of games

Based on the developers involved with supplying games to Crown Coins, we can assure you that these games are fair. That said, slots here are like slots at any version of a casino—there’s a Return to Player Percentage to consider, which illustrates a house edge and the amount of money paid back to players over time. All online slots here operate with Random Number Generators (RNG), so there’s no way that the casino or the player can alter how games will go.

Data protection measures

Crown Coins includes SSL encryption and allows you to use two-factor authentication to further assist with keeping your data safe. When we verified our account, it didn’t appear that KYC software was used.

Reputation and user feedback

After browsing the Reddit and Trustpilot pages for Crown Coins, we can say that the overall feedback is favorable.

There are 853 reviews on Trustpilot, 83% of which are 5-star reviews, and 7% are 1-star reviews. The 4.7 average Trustpilot score we saw at the time of writing this review was higher than any other Florida sweepstakes casino that we reviewed.

On Reddit, there are topics that are asking questions, but there’s also one thread about how the player is enjoying Crown Coins, and others echo the user’s sentiments.

Our recommendation: Should you try Crown Coins Casino?

Like anything else, not every online social casino is going to be for everyone. There are numerous attributes to consider, and below, we’ll explain why you should try Crown Coins or avoid it.